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Delete Your Account

How to delete your account

Steps

  1. Open the chess.ceo app and make sure you are signed in
  2. Go to Settings (via the menu)
  3. Open the About tab and scroll down
  4. Tap Delete Account
  5. Confirm the deletion in the dialog

What data is deleted

When you delete your account, the following data is erased:

When it is deleted

Your account is deactivated immediately. You are signed out, and your profile, collections, saved games and puzzle history are no longer accessible to you or to anyone else.

The data is then permanently erased from our systems 30 days later. This grace period exists so that an account deleted by mistake can still be recovered — contact admin@chess.ceo within those 30 days. After that, recovery is not possible.

What is retained

Records we are required to keep by law — in particular payment, invoice and tax records for subscriptions and credit purchases — are retained for the statutory retention period even after your account is erased. Security records such as login attempts and audit logs are deleted after 90 days.

Important